Privacy Policy

Thank you for visiting Mypetshop web site. Privacy policy explained how we use the customers' personal information collected at this site. Kindly read the privacy policy before using the site or submitting any personal information. By using this site, you are accepting the practices described in the privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encourage to review the privacy policy whenever you visit the site to make sure that you are fully understand the usage of personal information given.

Note: The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

Personal identifiable information are collected, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information provided is used to fulfill customers' specific request unless permission are given by customers to use it in another manner, for example to add in to our mailing lists.

  • The personal information collected by us may include (but is not limited to) the following: –
    • Name, Date of Birth;
    • Contact information including Home Address, Telephone Number and Email Address;
    • Your purchase details and history to help us offer tailored promotions to you.
  • The personal information we collect from you will be used in some or all of the following ways:
    • To deliver the products you have purchased
    • To update you on the delivery of the product and for customer support purposes
    • To provide you with relevant product information
    • To process your orders and to provide you with the services and information offered through our website and which you request.
    • We may pass your name and address on to a third party to make delivery of the product to you (example: to our courier or supplier)

Cookies/Tracking Technology

The site may use cookies and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help to customize the site for visitors. Personal informationcannot be collected via cookies and other tracking technology, however, if personal identifiable information have been provided previously, cookies may be tied to such information. Aggregate cookies and tracking information may be shared with third parties.

Distribution of Information

We may share the information given to government agencies or other companies who assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information will not be provided to other companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information are kept safely and securely. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

Please feel free to contact us if you have any questions, concerns, or comments about our privacy policy.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.